Q & A ’s
Frequently Asked Questions
When Does A Course Start?
When you purchase a course, the course can start right upon purchase.
How Many Lesson Are In Each Course?
Every course is a different topic and a different length. Please click on the course you are interested in to see the contents of that specific course. Every course specifies the purpose of that course and the lesson(s) you will cover.
Can I Purchase A Course As A Gift For Someone Else?
Yes! If you would like to purchase a course as a gift, please email us at
hello@school-of-quenelle.com
How Long Does Each Lesson Take?
Courses are meant to be taken at your own pace and convenience.
I Am Looking For A Course Not Listed?
Courses available for enrollment are listed under "Current Available Courses". Some courses are periodically taken down to update them, for maintenance issues or if the course is over capacity. If you have a question about a course or have a course suggestion, please email us at
hello@chefallisonolivia.com
Do These Courses Teach Me How To Use An Ice Cream Machine?
No. The course includes a review of different ice cream machines to help you choose one that is right for you (pros and cons). This course does not teach step by step on how to operate machinery. Every ice cream machine is different and you should consult with your ice cream machine manufacturer on how to operate the specific machine you have or want to purchase.
Still Have A Question?
Are This Courses Only For Professional Chefs?
No, these courses are for anyone who is interested in learning about the subject of ice cream and related pastry topics. Some courses may be more advanced than others. Please click on the course you are interested in to see the contents of that specific course.
Can Lessons Be Replayed?
Lesson can be replayed as many times as you need.
Can I Download The Worksheets?
Yes, permission is granted to download one copy of any downloadable materials in the course for personal, non-commercial viewing only.
How Long Do I Have Access To The Course?
When you purchase the course, you have 6-month access.
If I Don't Understand Something In The Course, Do I Have Access To Chef Allison For Further Questions?
Yes, upon purchasing any of the courses you'll be able to send any comments or questions regarding the course directly to Chef Allison for guidance.
What If I Don’t Have An Ice Cream Machine?
Unfortunately, you do need an ice cream machine to make ice cream.
Where Can I View The Course Curriculum?
Click on the course you are interested in and scroll down towards the end of the page. There you can find a list of each lesson in the course.
Essentials
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Ingredients
The best recipes come from the best ingredients. We always give an in-depth look into the items that we are using to accomplish our goal.
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Top Recipes
It wouldn’t be a good course if we didn’t give you our best recipes. Our base recipes are recipes that are foundationally solid, but also very customizable.
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Tools
From small tools, to ice cream machines. We cover it all to give you the most information. And if you ever need any recommendations, we’re just an email away.
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Made From Scratch
Everything we do is made from scratch and our goal is to give you the tools and techniques you need to develop recipes on your own as well.